How We Work

How We Work
Waiting on a quote? Wondering what's next after placing an order? Get the full scoop and discover the steps we consistently follow as part of our process to deliver quality and meet your needs every time. Learn how we work with you from start to finish.

1. Get A Quote

Prepare your artwork and mock ups to submit through our user friendly quote form. If you don’t have mockups, and are not sure how to to prepare your artwork, no stress, just send us what you have and we can help you with the rest.

Get A Quote 

2. Accept Your Quote & Make Payment

Here is where you will approve or review the details of your order. Once the invoice has been paid, a digital Spec Sheet confirming order details will be sent to you.

3. Approve Your Spec Sheet 

Once we review your artwork, we will then send you a Spec Sheet for approval. This proof will contain artwork measurements, Pantone colours, specialty print methods, and finishes (neck tags, swing tags, fold & bag etc.) 

If there are any special requests on measurements and design placements please notify our apparel consultants and we will list these requests on your Spec Sheet.

Be sure to review the spec sheet thoroughly and notify us of any changes you may want. 

IMPORTANT: This is your final step, what you approve is what we print. 

4. Production

Once approval of Spec Sheet has been received, your order will then go into production using the specified print method.

Turnaround times are 10 business days from approval of Spec Sheet. 

Busy periods of the year, orders getting multiple print methods, retail ready finishes, can extend turnaround times. 

We understand how important deadlines are! So If there is a specific date you need your order done by, or you simply left ordering to the last minute, get in contact with us straight away and we will do our best to help you out.

5. Your Order Is Ready!

Once an order has been printed, you will receive an email that your order is either ready for pick up, or is on the way to your doorstep.

If you love your FRESH new threads please feel free to leave a google review or tag us in any social media posts!

Something wrong with order?

No stress. We won't leave you hanging, get in contact with us straight away and we will rectify the issues ASAP!

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